Shipping policy

Last updated: June 2026

Processing Time

Orders are processed within 1–3 business days after payment is confirmed. You'll receive a confirmation email with tracking once your order ships.

Shipping Costs

Free shipping on orders over $50. For orders under $50, shipping is calculated at checkout based on your location.

Where We Ship

We currently ship to the United States, United Kingdom, Canada, and Australia. Delivery times are estimates and not guaranteed; carrier delays, customs processing, weather, and high-volume periods may affect them.

Order Tracking

Once your order ships, you'll receive an email with a tracking number. Please allow 1–3 business days for tracking to update.

Undeliverable Packages

If a package is returned as undeliverable due to an incorrect address provided at checkout, the customer is responsible for reshipping costs. Please double-check your shipping address.

Lost or Delayed Packages

If your package hasn't arrived within the estimated window, email us at support@haloskincare.co with your order number and we'll work with the carrier to locate it. If a package is confirmed lost, we'll send a replacement or issue a full refund.

Contact

For shipping questions, email us at support@haloskincare.co.